Nurse led aesthetics and skin clinic near Whitley Bay, led by NMC registered nurse Rachel Storey.
About
NMC-registered nurse. NHS paediatric background. I opened Refined because I wanted the kind of clinic I'd send my sister to. One that says no when something isn't right. And yes only when it is.
Every plan keeps your natural look. Subtle results, never overdone.
New here? Start with your skin
The film as text
In a couple of minutes on your phone, the free Face Scan gives you ten skin readings and your skin score, shows your lips and jawline, and shows the treatments that suit your goals. There is no pressure to book: save your results and come back to them, or talk them through with us at a free consultation whenever you are ready.
Recognition
In 2026, Teoxane UK featured Rachel’s lip results twice, Refined placed nationally within the UK Hair and Beauty Awards Top 100 for Best for Aesthetics, and Rachel became a Beauty Full Awards finalist.
Start here
Choose and book
Tap a treatment to see the options, prices and booking buttons.
Choose by goal
Pick the result closest to what you have in mind. Each option shows treatments to explore and when a monthly membership could be the better route.
New clients begin with a consultation.
Want regular skin care too? Membership may be a better ongoing option. Lines and wrinkles services stay separate.
See membership options
Explore the common routes for glow and hydration.
For regular hydration and skin quality care, The Signature Ritual may be a better option.
See Signature membership
See options for texture, pores and the look of scarring.
For consistent advanced skin work, The Signature Ritual may be a better option.
See Signature membership
Explore subtle shape, proportion and balance.
If you want a wider Rachel led plan, The Full Ritual may be a better option.
See Full Ritual membership
Compare the routes commonly explored for tired looking eyes.
For ongoing advanced eye and skin care, The Signature Ritual may be a better option.
See Signature membership
See targeted area options and what each appointment involves.
For a broader personalised plan around your goals, The Full Ritual may be a better option.
See Full Ritual membershipIt is a guided starting point, not a diagnosis. You can also ask Rachel directly.
Want regular care rather than one treatment? Compare the three membership plans.
See membership optionsMore ways to plan
Choose a one off course, or build a consistent monthly skin plan through the Refined Rituals Club. New clients can compare every option here, while existing clients can log in to manage their account and payments.
Treatment packages and courses
£270 Save £30
Two gentle 0.5ml sessions, spaced properly to build natural shape and definition.
£400 Save £40
The two session course for hydration, firmness and better skin quality.
£320 Save £50
Polynucleotides and microneedling planned across three visits for texture and tired skin.
The Refined Rituals Club
£35/month founding
15 founding places
One facial style treatment each month, a WBco product each visit, and 10% off eligible non prescription services.
£69/month founding
10 founding places
A monthly advanced skin treatment, 15% off eligible non prescription services, priority booking and a welcome box.
£125/month founding
Only 5 founding places
The most tailored monthly plan, 20% off eligible non prescription services, premium WBco, quarterly reviews and direct clinic support.
Prescription medicine services are kept completely separate from membership and are not included or discounted.
The Refined Shop
Skincare Rachel picked herself. Protects the work we do in clinic. Ships direct from the Refined shop.
Browse WBco SkincareConsented client results
Selected Refined client comparison photographs, published with permission. The gallery labels only what the clinic has verified for each image and does not infer a treatment or outcome from appearance alone.
Google reviews, live feed
The interactive feed below comes from Refined Medical Aesthetics’ Google Business Profile through SociableKIT. Review names, ratings, dates and wording are displayed by that live service.
Visit
Evening appointments available on request.
Across the North East
Pick your area for directions, drive time and local pages.
Last updated: 21 April 2026
